Privacy Policy
1. General Information
The protection of your personal data is important to us. This Privacy Policy explains how personal data is processed when you visit this website or contact us.
Personal data means any information relating to an identified or identifiable natural person. We process personal data only in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
2. Controller
The controller responsible for data processing on this website is:
Rocket Packs
Owner: Dezsö Szabo
[Street and house number]
[Postal code and city]
Germany
Telephone: +49 69 95 29 77 08
Email: [your email address]
3. Hosting and Server Log Files
When you access this website, the hosting provider may automatically collect and store information in server log files that your browser transmits automatically.
This information may include:
- IP address
- Date and time of access
- Requested page or file
- Referrer URL
- Browser type and browser version
- Operating system
- Host name of the accessing device
This data is processed in order to ensure the secure, stable and technically reliable operation of the website and to detect and prevent misuse or technical problems.
The legal basis for this processing is Art. 6(1)(f) GDPR. Our legitimate interest is the secure and technically reliable operation of our website.
4. Contact by Email or Telephone
If you contact us by email or telephone, the information you provide will be processed for the purpose of handling your enquiry and any related follow-up questions.
Depending on the nature of your enquiry, the legal basis for processing is Art. 6(1)(b) GDPR where the communication relates to a contract or pre-contractual measures, or Art. 6(1)(f) GDPR where we have a legitimate interest in responding to general enquiries.
We retain such data only for as long as necessary to process your enquiry or for as long as statutory retention obligations apply.
5. Enquiries, Quotations and Orders
If you request a quotation, place an order or enter into a business relationship with us, we process the personal data required to prepare quotations, process orders, communicate with you, arrange payment and delivery, and fulfil our contractual and legal obligations.
This may include your name, company name, billing and delivery address, email address, telephone number, tax information and other information necessary for processing the transaction.
The legal basis is Art. 6(1)(b) GDPR. Where processing is necessary to comply with statutory obligations, particularly tax and commercial retention requirements, the legal basis is Art. 6(1)(c) GDPR.
6. Recipients of Personal Data
Where necessary for the processing of an enquiry or order, personal data may be disclosed to service providers and other recipients involved in providing our services.
These may include, in particular:
- Hosting and IT service providers
- Payment service providers and banks
- Shipping companies, freight forwarders and logistics providers
- Tax advisers and other professional advisers
- Public authorities where disclosure is required by law
Personal data is disclosed only where this is necessary for contractual processing, required by law, based on a legitimate interest or otherwise permitted under applicable data protection law.
7. International Data Transfers
As we supply customers worldwide, the processing of orders and enquiries may require personal data to be transferred to recipients outside the European Union or the European Economic Area, for example to shipping, freight or logistics providers in the destination country.
Where personal data is transferred to a third country, we observe the applicable requirements of the GDPR for international data transfers.
8. Cookies and Similar Technologies
This website may use technically necessary cookies or similar technologies where required for the operation and functionality of the website.
Where cookies or comparable technologies that are not technically necessary are used, they will only be activated where required after obtaining the user's consent. The legal basis for subsequent processing of personal data is determined by the respective purpose of the processing.
You can delete stored cookies at any time through your browser settings and configure your browser to restrict or prevent the storage of cookies. Please note that disabling technically necessary cookies may affect the functionality of the website.
9. External Links
This website may contain links to websites operated by third parties. When you follow such a link, you leave our website. The processing of personal data on external websites is subject to the privacy policies and data protection practices of the respective operators.
10. Storage Period
We store personal data only for as long as necessary for the purpose for which it was collected, unless statutory retention periods or other legal obligations require longer storage.
Data relating to contractual and business transactions may be retained in accordance with applicable commercial and tax law requirements.
11. Your Rights under the GDPR
Subject to the applicable legal requirements, you have the following rights regarding your personal data:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object to processing (Art. 21 GDPR)
- Right to withdraw consent at any time where processing is based on consent (Art. 7(3) GDPR)
The lawfulness of processing carried out before the withdrawal of consent remains unaffected by such withdrawal.
12. Right to Lodge a Complaint
You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection law.
You may in particular contact the supervisory authority responsible for our place of business or the supervisory authority responsible for your place of residence.
13. Right to Object
Where personal data is processed on the basis of Art. 6(1)(f) GDPR, you have the right, on grounds relating to your particular situation, to object at any time to the processing of your personal data in accordance with Art. 21 GDPR.
If personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing.
14. Data Security
We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
This website uses encrypted HTTPS connections where supported. You can recognise an encrypted connection by the use of “https://” in your browser's address bar.
15. Automated Decision-Making
We do not use automated decision-making, including profiling, within the meaning of Art. 22 GDPR in connection with the use of this website, unless expressly stated otherwise.
16. AI-Generated and AI-Enhanced Content
Some images, illustrations or other visual content on this website may be AI-generated or AI-enhanced. This use of artificial intelligence is primarily related to the creation, editing or optimisation of visual website content and does not in itself involve the processing of website visitors' personal data.
Further information about AI-generated and AI-enhanced visual content is available in our Legal Notice.
17. Changes to this Privacy Policy
We may update this Privacy Policy where necessary to reflect changes to our website, services or applicable legal requirements.
Last updated: September 2026
