1. General Information
The protection of your personal data is important to us. This Privacy Policy explains how personal data is processed when you visit this website, use our contact form or contact us by other means.
Personal data means any information relating to an identified or identifiable natural person. We process personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
2. Controller
The controller responsible for data processing on this website is:
Rocket Packs
Proprietor: Dezsö Szabo
Sossenheimer Weg 48
65929 Frankfurt am Main
Germany
Telephone: +49 69 95297708
Email: [email protected]
3. Hosting and Server Log Files
When you access this website, the hosting provider may automatically collect and store technical information in server log files that your browser transmits automatically.
This information may include:
- IP address
- Date and time of access
- Requested page or file
- Referrer URL
- Browser type and browser version
- Operating system
- Host name of the accessing device
This data is processed in order to ensure the secure, stable and technically reliable operation of the website and to detect and prevent misuse or technical problems.
The legal basis for this processing is Art. 6(1)(f) GDPR. Our legitimate interest is the secure and technically reliable operation of our website.
Server log data is retained only for as long as necessary for these purposes, unless a longer retention period is required for security, technical or legal reasons.
4. Contact by Email, Telephone or Contact Form
If you contact us by email, telephone or through the contact form provided on this website, the information you provide will be processed for the purpose of handling your enquiry and any related follow-up questions.
When using the contact form, we may process information such as your name, email address, message and any other information you voluntarily provide.
Depending on the nature of your enquiry, the legal basis for processing is Art. 6(1)(b) GDPR where the communication relates to a contract or pre-contractual measures, or Art. 6(1)(f) GDPR where we have a legitimate interest in responding to general enquiries.
We retain such data only for as long as necessary to process your enquiry or for as long as statutory retention obligations apply.
5. Google reCAPTCHA
We use Google reCAPTCHA on our contact form in order to protect the website against automated submissions, spam and misuse.
The service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When reCAPTCHA is used, technical information may be processed by Google in order to determine whether a form submission originates from a human user or an automated system. This may include information such as the IP address, browser and device information, technical connection data and information relating to interaction with the website.
The use of reCAPTCHA serves our legitimate interest in protecting our website and contact form against automated misuse, spam and attacks pursuant to Art. 6(1)(f) GDPR.
Where access to or storage of information on a user's terminal device is subject to additional legal requirements, the requirements of Section 25 of the German Telecommunications Digital Services Data Protection Act (TDDDG) remain unaffected.
Google may also process information on servers outside the European Economic Area. Further information about the processing of personal data by Google is available in the Google Privacy Policy.
6. Enquiries, Quotations and Orders
If you request a quotation, place an order or enter into a business relationship with us, we process the personal data required to prepare quotations, process orders, communicate with you, arrange payment and delivery, and fulfil our contractual and legal obligations.
This may include:
- Name and contact details
- Company name
- Billing and delivery address
- Email address
- Telephone number
- Tax information
- Payment information where required
- Information required for shipping, customs clearance or delivery
- Other information necessary for processing the transaction
The legal basis for processing is Art. 6(1)(b) GDPR. Where processing is necessary to comply with statutory obligations, particularly commercial, accounting or tax obligations, the legal basis is Art. 6(1)(c) GDPR.
7. Recipients of Personal Data
Where necessary for processing an enquiry, quotation, order or other business transaction, personal data may be disclosed to service providers and other recipients involved in providing our services.
These may include, in particular:
- Hosting and IT service providers
- Payment service providers and banks
- Shipping companies and parcel services
- Freight forwarders and logistics providers
- Customs agents and other parties involved in international shipping
- Tax advisers and other professional advisers
- Public authorities where disclosure is required by law
Personal data is disclosed only where this is necessary for contractual processing, required by law, based on a legitimate interest or otherwise permitted under applicable data protection law.
8. International Data Transfers
As we supply customers internationally, the processing of enquiries and orders may require personal data to be transferred to recipients outside the European Union or the European Economic Area, for example to shipping, freight, logistics or customs providers in the destination country.
Where personal data is transferred to a third country, we observe the applicable requirements of the GDPR relating to international data transfers.
Depending on the recipient country and service provider, transfers may be based on an adequacy decision of the European Commission, appropriate safeguards such as Standard Contractual Clauses, or another legally permitted transfer mechanism.
9. Cookies and Similar Technologies
This website may use technically necessary cookies or similar technologies where required for the operation, security and functionality of the website.
Where cookies or comparable technologies that are not technically necessary are used and consent is legally required, such technologies may only be used in accordance with the applicable consent requirements.
You can delete stored cookies through your browser settings and configure your browser to restrict or prevent the storage of cookies. Please note that disabling technically necessary cookies or similar technologies may affect the functionality of the website.
10. Google Maps
Our contact page contains an embedded Google Maps map provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When the map is loaded, a connection to Google servers is established. In this context, technical information such as your IP address, browser information, device information and other technical connection data may be transmitted to Google.
Google may also process information on servers outside the European Economic Area.
Where the loading of Google Maps requires consent under applicable law, the corresponding legal requirements remain unaffected.
Further information about the processing of personal data by Google is available in the Google Privacy Policy.
11. External Links
This website may contain links to websites operated by third parties. When you follow such a link, you leave our website.
The processing of personal data on external websites is subject to the privacy policies and data protection practices of the respective operators. We have no control over the processing carried out by such third-party websites.
12. Storage Period
We store personal data only for as long as necessary for the purpose for which it was collected, unless statutory retention periods or other legal obligations require longer storage.
Data relating to contractual and business transactions may be retained in accordance with applicable commercial, accounting and tax law requirements.
Where processing is based on a legitimate interest, personal data is generally deleted when the relevant purpose no longer applies and there are no overriding legal grounds for further storage.
13. Your Rights under the GDPR
Subject to the applicable legal requirements, you have the following rights regarding your personal data:
- Right of access pursuant to Art. 15 GDPR
- Right to rectification pursuant to Art. 16 GDPR
- Right to erasure pursuant to Art. 17 GDPR
- Right to restriction of processing pursuant to Art. 18 GDPR
- Right to data portability pursuant to Art. 20 GDPR
- Right to object pursuant to Art. 21 GDPR
- Right to withdraw consent at any time where processing is based on consent pursuant to Art. 7(3) GDPR
The lawfulness of processing carried out before the withdrawal of consent remains unaffected by such withdrawal.
To exercise your rights, you may contact us using the contact details provided above.
14. Right to Lodge a Complaint
You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection law.
You may in particular contact the supervisory authority responsible for our place of business or the supervisory authority responsible for your place of residence.
15. Right to Object
Where personal data is processed on the basis of Art. 6(1)(f) GDPR, you have the right, on grounds relating to your particular situation, to object at any time to the processing of your personal data in accordance with Art. 21 GDPR.
If personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes, including profiling to the extent that it is related to such direct marketing.
16. Data Security
We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
This website uses encrypted HTTPS connections. An encrypted connection can generally be recognised by the use of “https://” in the browser's address bar.
However, data transmission over the internet cannot be guaranteed to be completely secure. We therefore cannot guarantee absolute security for information transmitted electronically.
17. Automated Decision-Making
We do not use automated decision-making, including profiling, within the meaning of Art. 22 GDPR in connection with the use of this website, unless expressly stated otherwise.
18. Changes to this Privacy Policy
We may update this Privacy Policy where necessary to reflect changes to our website, services, technical systems or applicable legal requirements.
The current version published on this website applies.
Last updated: October 2026
